Shipping policy
Shipping policy
Shipping Cost：
- Free shipping: We offer free standard shipping on all orders above $40!
- If your order is under $40 our standard shipping is a flat fee of $8 for per order.
Processing Time: All orders are shipped out within 72 hours of purchase. *Business Days Only
Delivery Estimates: Within 3-15 Business days（Shipping times are only estimates and unfortunately, cannot be guaranteed）Delivery of wholesale orders may take longer, approximately 20 to 45 calendar days.
**Note:
1.Please verify you have the correct shipping address on your order prior to making payment as this is the address we will ship to.
2.When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
3.We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at tail.me@ohmopet.com within 3 business days after receiving shipping.